This position is full-time, 40 hours per week, with varying shifts between 7:30am-5pm Mon-Fri.

Responsibilities include, but are not limited to:

• Meet and greet patients
• Provide information about medical services, insurance, and general account information
• Register new patients and update existing patient demographic and insurance information
• Receive and route all incoming telephone calls and schedule patient appointments
• Send new patient information packets, initiate appointment reminder calls, manage waitlists, and send recall reminders for follow-up appointments
• Coordinate interpreter services and transportation as needed
• Understand and implement financial policies, collection of co-payments or non-covered services, and self-pay balances
• Handle patient concerns in an appropriate and professional manner
• Demonstrate knowledge of services provided within the practice

Requirements:

• High school diploma or equivalent
• Understanding of medical terminology and anatomy is helpful
• Computer skills and customer service skills

Competitive salary and a comprehensive benefits package. Includes health, dental, 401K, PTO, paid holidays, life insurance, AD&D, short-term/long-term disability, and eye care benefits.

We are an EO employer – Minority/Female/Veteran/Disability.